Business Service Management Services:
Automating and streamlining your IT processes is key in business today. Business Service Management (BSM) helps you run your services in a risk-free and error-free environment. With BMC Software's unified and comprehensive platform, businesses can look for a stable solution to simplify and automate their IT processes.
BSM links IT components to business goals by helping organizations improve the decision-making process for better workload management and stronger business outcomes.
Covering every aspect of your IT infrastructure management, BSM comprises of five important areas shown below:
- Request and Support: Process automation for requesting, changing and supporting business services.
- Provision and Configure: Maintaining service consistency across applications, servers, networks, databases, hypervisors, and customers.
- Monitor and Operate: Identifying and resolving IT issues across environments.
- Plan and Govern: Effective resource management for compliance with policies and regulations.
- Integrate and Orchestrate: Discover, model, visualize, and assign priority to business services.
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