Application Maintenance & Support:

Smartedge IT 's global delivery model is well equipped to help enterprises maximize their IT budgets from business-critical investments made in the past. IT departments of enterprises can leverage our expertise in a range of technical skills, deep domain understanding as well as proven track record to

• Reduce recurring cost of maintaining existing applications
• Reduce total cost of ownership
• Ensure improved quality and consistent services levels
• Increase returns from legacy applications by improving their stability
• Improve visibility in to state of existing applications
• Increase bandwidth to focus on strategic IT initiatives
• Improve end user satisfaction

At Smartedge IT , we have evolved processes to handle transitions and knowledge transfers seamlessly with our customers. We perform detailed root cause analysis and adopt a long-term view when deploying fixes to customer applications. Our metrics driven processes covers business continuity and disaster recovery for our customers we employ a suite of tools such as Remedy and Tivoli to manage customer engagements effectively. This approach ensures alignment with customer expectations as well as reduction of risks. Smartedge IT offers a cost effective solutions for application maintenance and support to its customers based on its various models of delivery using our hybrid methodology.